Itsuki Iba is faced with a daunting challenge as he must take up the mantle of his family's business - a magical dispatch service - following his father's disappearance. The business employs a wide array of magical and supernatural beings to cater to the needs of those seeking otherworldly assistance. Itsuki must now act as their fearless leader, making tough decisions and being dependable, despite the fact that he is inherently cowardly. Furthermore, he must find a way to connect with his employees, which proves to be a challenge given his personality. In addition to managing his team, Itsuki must also contend with those who threaten the survival of the family business.